工作說明
HR-EAP Specialist
聘雇類別:  正式
班別:  常日班(08:00-17:00)
工作地區:  新竹
工作待遇:  面議
出差需求頻率 (一年時間約):  不需要
需求人數:  1
工作說明: 

職務說明:

We are seeking a licensed psychologist to join our team as a mental health specialist. The role includes offering frontline mental health consultation, emotional support, risk assessment, and collaboration with HR to respond to various workplace psychological concerns and promote a mentally healthy work environment.

 

1. Provide psychological consultation and initial assessment: Offer emotional support and mental health suggestions on topics such as stress management, interpersonal issues, and emotional fluctuations.

2. Case follow-up and care: Provide ongoing support and HR recommendations for cases involving abnormal performance, employee complaints, individuals with unique psychological characteristics, or those at psychological risk.

3.Provide referral recommendations and coordinate external support services: Assist in connecting employees with appropriate external mental health resources (e.g., psychological counseling, medical referrals, or social welfare services).

4. Critical Incident Support: Provide immediate assistance for sudden psychological crises or workplace trauma, along with recommendations for appropriate intervention.

5.Promote mental health awareness: Organize mental health events such as talks, workshops, or themed days throughout the year.

6.Collaborate with HR and departments to assist in developing employee mental health policies, care mechanisms, response plans, and prevention programs.

7.Support other HR-related tasks: For example, analyzing wellness survey feedback or offering suggestions based on interviews. 

 

我們正在尋找一位具有心理師專業背景的夥伴,加入我們的人資團隊,針對員工心理健康議題提供諮詢與協助。此職位將與HR協同合作,提供心理初步評估、關懷追蹤與轉介建議,協助因應工作壓力、人際困擾、適應不良或特殊心理需求等情境,並在重大事件發生時提供即時介入,推動整體職場心理安全與福祉。

 

1.提供員工心理健康諮詢與評估:針對壓力適應、人際困擾、情緒波動等議題,提供情緒支持與心理健康建議。 
2.個案關懷與追蹤:針對表現異常、申訴個案、特殊心理特質者及心理風險個案,進行後續關懷追蹤與HR管理建議。
3.轉介建議與外部資源連結:協助將員工轉介至合適的外部心理資源(如:心理諮商、醫療轉介、社福資源等)。
4.重大心理事件支援:即時支援突發心理危機或職場創傷事件,提供處遇建議。
5.心理健康推廣活動:每年舉辦不定期相關活動(如:講座、工作坊、主題日等)。
6.與HR/部門合作:協助擬定員工心理健康制度、關懷機制、因應方案及預防計畫。
7.其他HR支援項目:例如健康問卷回饋分析、訪談建議等。 

專業能力:

1.2+ years' experience in adult psychological counseling, crisis intervention, or corporate EAP support.

2.Familiar with case tracking and follow-up systems.

3.English communication skills preferred.

4.Proficient in Microsoft Office tools.

 

1.具2年以上成人心理輔導、EAP或危機個案處理經驗。
2.熟悉企業內員工協助機制或轉介實務者尤佳。 
3.英語具基本會話或閱讀理解能力佳。 
4.熟悉 Microsoft Office (Outlook、Excel、Word、PowerPoint)。

職能特質:

1.Strong interpersonal and problem-solving skills.

2.Emotionally grounded and ethically aware.

3.Able to collaborate and work independently

4.Flexible to deal with a variety of employee concerns.

 

1.良好的溝通協調與問題解決能力。
2.具高度情緒穩定性與倫理意識。
3.具團隊合作與獨立作業能力。 
4.能彈性因應不同部門特性與個案差異。 

應具備證照

Licensed Counseling or Clinical Psychologist (or license-eligible)

 

諮商心理師/臨床心理師證照(或具應考資格)

工作經驗:  2年以上
學歷要求:  碩士
科系:  心理學相關、其他社會心理相關、其他商業及管理相關
英文能力:  中等